Senior Manager Planning and S&OP

Starbucks, Amsterdam, NL (Jan 2017 – Sep 2019)

Key achievements:

• Leader of the EMEA ambient buy planning team consisting of: Core Demand Planning, Promotions Planning, Supply Planning, Store Development Planning, Siren retail and Supply Chain Analysis (16 FTE)
• Improved service levels for all items for 2750 retail stores and 10,000+ points of presence in over 35 countries
• Controlling inventory levels of EUR 15M, increased inventory turns while supporting rapid sales growth (> 1 new retail store built every 20hrs)
• Leading the design and implementation of an enhanced promotional planning process, shifting ownership and accountability to customers, supported by a new forecasting solution
• Reduced headcount: 20%
• Implementation of Vendor Managed Inventory with strategic suppliers
• Design and implementation of promotional Integrated Business Planning process
• Restructuring of planning organization and move from Amsterdam to UK

Project Manager Supply Chain EMEA

Starbucks, Amsterdam, NL (Jan 2016 – Dec 2016)

Key achievements:

• Leading of the design and successful implementation of the ambient warehouse for the EMEA region with a new third party logistics service provider
• Project management of warehouse network optimization in UK saving EUR 1m annual costs
• Project leader for development and implementation of recycling solution for Starbucks Espresso capsules in UK